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Privacy Policy

Who is responsible for the processing of my personal data?

In accordance with the provisions of current legislation, we inform you that the personal data that you may provide while using the website www.raquelserrano.me (hereinafter "the Website") will be processed by Raquel Serrano Borraz, with registered office in Munich, Germany, as Data Controller. If you have any questions regarding this privacy policy, you can contact Raquel Serrano Borraz at the following email address: info@raquelserrano.me

Am I obliged to provide my personal data?

Visiting the Site does not oblige you to provide any information about yourself. However, the use of some of the services available on the Website depends on the completion of personal information forms.

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The data requested in the different forms on the Website are those necessary to provide the services requested. Refusal to provide the data indicated as necessary may result in the impossibility of adequately providing said services. Likewise, you will be able to provide data voluntarily so that these services can be provided in an optimal way.

 

Likewise, certain functionalities of the website depend on you authorising the processing of your personal data.

For what purpose and for how long will you process my personal data?

The personal data that you provide for the provision of the different services made available through the Website will be processed by Raquel Serrano Borraz for the following purposes:

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  • In the case of downloading free resources the purpose is to send said content, in addition to content related to sustainability management for responsible companies as well as news and offers about the company Raquel Serrano to registered users.

  • In the case of the blog, the purpose is to manage the publication of comments and observations made by users.

  • In the case of the contact form, the purpose will be to reply to the request made by the user.

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Likewise, we inform you that certain features of the website depend on the use of COOKIES, so that, in the event that you have not denied the possibility of their use, certain information related to your use of the Web will be processed. You can see the conditions for their use in the "Cookies Policy".

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At the time of requesting any of the services or making use of the functionalities indicated, you will be offered more detailed information on the specific processing.

For how long will you process my personal data?

Your data will be kept for as long as they are necessary for the provision of the services requested and, once this provision has been completed, your data will be kept for the legally required periods for possible liabilities arising from the service provided.

 

 

In the case of registered users, the data will be kept until the request for cancellation of the account created.

What is the legitimacy of the processing of my data?

The processing of your data by Raquel Serrano Borraz is based on your request for the services made available through the Website or, where appropriate, on the consent requested for specific purposes, which you may withdraw at any time. However, if you revoke your consent, this will not affect the lawfulness of the processing previously carried out.

Treatment Managers

Raquel Serrano Borraz needs the support of third parties to be able to offer its products or services. These third parties comply with the regulations in force regarding data protection at the time of contracting.

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The data supplied to these third parties may not be used for other purposes not authorised by the owner of the data. These third parties are:

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  • Wix which provides web hosting services. You can consult the privacy policy and other legal aspects of this company at the following link: https://wix.com/about/privacy

  • Calendly: agenda meetings, the company is located in the United States, they can be contacted via email at support@calendly.com. More information on privacy and legal issues: https://calendly.com/pages/privacy.

  • Gmail / Google One / Google Drive / Google Analytics: email, storage and web analytics services provided by Google LLC, based in Mountain View, California, USA. They have adopted standard data processing clauses approved by the European Commission which can be consulted at: https://cloud.google.com/security/gdpr/resource-center. More information on privacy and legal aspects: https://policies.google.com/privacy

  • Zoom: video conferencing tool. This service is provided by the US-based company Zoom Video Communications, Inc. It has adopted standard data processing clauses approved by the European Commission which can be consulted at: https://zoom.us/gdpr. More information on privacy and legal aspects: https://zoom.us/privacy.

Can you change the privacy policy?

Raquel Serrano Borraz reserves the right to modify this Privacy Policy in order to adapt it to any new legislation that may be applicable. In such cases, the changes introduced will be announced on the Website reasonably in advance of their implementation.

 

 

Last updated: 9 February 2023

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